Becoming Indispensable
無論你只是位員工或公司老板，多付出一點點都可使你 成為公司里不可少的人物：你為公司提供其他人無法提供的 服務。也許其他人具備更多的知識、技術或聲望，但是，只有 你能提供公司不可缺少的服務。也許還有其他公司能提供公 關專業服務，但如果你能容忍在半夜二點時被叫醒，并且以“愿意做”的態度提供服務時、則客戶們將會記住你并會給你 高度評價。
Whether you are an employee or the head of your own company,going the extra mile makes you indispensable to others.You do for them what no one else does.There may be others with more knowledge,skill,or prestige,but you are the only one who provides something absolutely necessary.There may be seven other companies providing public relations expertise,but if you are the one who can be called upon at two in the morning with a can-do attitude when a disaster strikes,people will remember and value that.
有位在電影人才經紀公司任職的年輕人，是該公司惟一 愿意每天，甚至每個小時，聽一位脾氣古怪的電影明星抱怨的 人。當這位明星生氣罷工時，也是由這位年輕人(不是導演， 制作人或錄像室老板)去說服她回來工作，并因而使得招片能 趕上進度，并為電影公司省下好幾百萬美金，他使自己成為照 顧重要明星的不可缺少的人。
One young man,working for a movie talent agency,was the only person willing to listen to a cantankerous star complain about her problems hour after hour,day after day.No one else took the time.When she threw a tantrum on the set studio,or her agent,was the only one to persuade her to go back to work.The movie went back on schedule,and millions of dollars were saved.He had made himself indispensable by befriending that important client.
除非你能成為某人或某團體不可或缺的人物，否則你的 所得將永遠無法超過一般的水平。你應使你自己的地位，變 得重要到無人能取代你的地步，能使自己變得比別人強，并且 服務中有多付出一點點的精神及具積極進取心的人，便可自 己決定自己的薪水。
You will never command more than average compensation until you become indispensable to somebody or some group.Make yourself so useful that it would be extremely difficult,if not impossible,to replace you.People who have pulled themselves out of the crowd and have included the priceless ingredients of going the extra mile and personal initiative in their service virtually write their own paychecks.
